e.g.: Welcome to the XY Student Services Office
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The template bundle serves to provide students with a single point of contact for matters regarding the organisation of studies. Therefore, content that used to be spread across several websites or channels is now compiled on one central website.
You may notice that the relaunch plan means that your website will in future provide more information in some areas than the previous version of the website. It is therefore important to note the following two points:
- Depending on whether you are designing an SSC, SSS or SPL website, it is important to consider what information should be presented on your website or on a thematically related website in the future. Please coordinate with those responsible for these websites to avoid duplicate content.
- Use the content elements that are integrated into the template bundle in the content library. These centrally provided and up-to-date content pieces reduce your personal editing effort in the long term, save resources and help you in quickly and clearly structuring your website. (Information in the next tab)
- You should design the website to provide information to your target groups in the best possible way. You can move or copy the central content elements to other subpages or hide them. Use the subpages and content pieces from the template bundle that are relevant for your website.
Development of the template
The structure of the templates was developed in a project with the collaboration of SSC/SSS employees, Teaching Affairs and Student Services, Research Services and Career Development, and Corporate Communications. The structure was developed after a review of the current website landscape and based on usability tests, focus group interviews and surveys of prospective and current students. The process included several feedback loops and revisions at all levels of the university.
The project team therefore strongly recommends adhering to the structure, as it maps the desired communication architecture and at the same time ensures that resources are used efficiently. It is of course possible to customise your website to tailor your degree programme-related information to your target group in the best possible way.
The content library consists of content elements that are provided and edited centrally, as the wordings apply to large parts of the University. You can insert them by clicking ‘Insert data record’ in Websites on cms20 and add your individual content.
Benefits
- Students receive all useful information on one website without having to navigate back and forth between different web pages.
- The information, links and visuals are always up to date and saved in the content library; you do not have to develop, write and check them yourself. This reduces your personal workload in the long term, saves resources and supports you in quickly and clearly structuring your page.
- Search engines and LLMs can optimally categorise the individual subpages of the websites through the individual additions and thus find valid information.
How does the content library work?
- As you can see in the template preview, there are elements that are labelled ‘(individual)’ and elements without this label.
- All elements without the label ‘(individual)’ are part of the content library. In the backend, you can recognise them by the fact that they were inserted via ‘Insert data record’. The original is stored on the ‘Content library’ website, which corresponds to the template bundle from the preview. Only the central editors from Teaching Affairs and Student Services, the Office of the Studienpräses and Corporate Communications have editing rights in the content library.
- The elements labelled ‘(individual)’ are suggestions for content you could include and help you set up the website as quickly as possible.
PLEASE NOTE:
- Leave the ‘Insert data record’ elements in your backend.
- Hide them if you do not need them, but do not delete the elements.
- The individual heading that you assign to the element in the ‘Name (not visible on the website)’ field of the ‘Insert data record’ element is displayed in the table of contents. Therefore, ensure that the content elements and the displayed elements are labelled consistently.
- You can change the position of the ‘Insert data record’ elements. However, make sure that the arrangement of the content makes sense.
- Add your own elements above and below the content elements. Pay attention to the structure of headings.
All elements containing the label ‘(individual)’ are suggestions for effective user guidance. You can fill them as you see fit. You can also add and edit other content elements above and below according to your needs.
Have you discovered an error in a central element of the content library?
Please contact web.kommunikation(at)univie.ac.at with a precise description of the element, an URL, a screenshot and the error you have spotted.
We will contact the responsible web editors immediately.
Have you accidentally deleted an ‘Insert data record’ element?
Please contact web.kommunikation(at)univie.ac.at specifying comprehensible information about your website (page title; page where the element is missing, ID), an exact description of the element you have deleted, the URL in the template preview or other helpful information.
We will implement the element for you again.
This template bundle was developed in several feedback loops.
The menu structure should be adopted as far as possible to ensure a consistent appearance across the univie.ac.at websites.
The page structure provides modern user guidance on desktop and mobile devices.
When creating and editing your new website, please pay particular attention to the following points:
- Do not create more than 5 main menu items and no more than 4 sub-levels.
- Use a clear page structure organised by H1, H2, and H3 headings.
- Insert paragraphs and subheadings in longer texts to enable quick scanning of the website.
- Ensure that there is no duplicate content on other websites. Use links to refer directly to websites where information is already available.
- Place anchor links to areas further down on the page or link to other subpages.
- Think in terms of target groups, not organisational logic: What does my target group want to learn on this page? Where do they want to be directed to?
- Do not use internal abbreviations or technical terms without explanation or in page headings.
- Only translate a page once the version in the standard language has been completely created and finalised.
- Make sure that copyright and alt-texts are used correctly for images.
- Check the mobile version and the desktop version before going online.
Accessible & visible: Prepare content correctly:
Digital accessibility: When creating content, pay attention to digital accessibility guidelines. When content elements and plug-ins are used correctly, the legally required technical accessibility is guaranteed at least at WCAG Level AA.
Search engine and AI optimisation: User search queries are increasingly being answered by AI text outputs. Websites must therefore provide information that is as compact and consistent as possible in a structured form.
→ Important information about digital accessibility and SEO/AI optimisation
→ If you have any questions, please contact the TYPO3 Service Desk
The responsibilities of the StudiesServiceCenter / StudiesServiceUnit / Directorate of studies
Describe the purpose of your service unit in a short text. This gives users an overview and allows search engines and AI tools to collect important information. Include links to lower page areas, subpages or other service points in the body text.
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Bachelor's degree / Diploma
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Master's degree
News
This is where you could use a teaser or a news plug-in to display important news updates.